Last Updated: June 2026

Privacy Policy – Nova Patti

We take your personal data seriously. Here is exactly how we collect, use, and keep it safe — plain and simple.

Why Your Privacy Matters to Us

At Nova Patti, we have built our platform around trust — here is what that means in practice.

End-to-End Data Encryption

All information you share with Nova Patti — account details, transaction records, and personal preferences — is encrypted using industry-standard SSL/TLS protocols. Nobody else sees it.

You Control Your Data

You can request to view, correct, or delete your personal data at any time. We do not hold onto information you no longer want us to keep, and we never sell your data to third parties.

No Unnecessary Tracking

We only collect what we genuinely need to run the platform — nothing more. Our cookies are used strictly for session management and performance improvement, not for invasive ad targeting.

Secure Payment Data

JazzCash, Easypaisa, Raast, and bank transfer details are processed through secure payment gateways. Nova Patti does not store your full payment credentials on our servers.

Opt-Out of Marketing

Promotional messages from Nova Patti? You can opt out anytime from your account settings. We respect your inbox just as much as we respect your gaming time.

Transparent Policy Updates

When our Privacy Policy changes, we notify you clearly — no hidden fine print. The "Last Updated" date at the top always tells you when things shifted and what is new.

1. Introduction

Welcome to Nova Patti — Pakistan's exciting online gaming and betting platform where Cricket fans, Casino lovers, and Esports enthusiasts all come together. This Privacy Policy explains what personal data we collect when you use our website and services at novapatti.onl, why we collect it, and how we use it responsibly.

By creating an account or browsing the Nova Patti platform, you agree to the practices described in this policy. If you have any questions or concerns — and we genuinely encourage you to reach out — the details are at the bottom of this page.

This policy applies to all users accessing Nova Patti from Pakistan or anywhere else. It covers our website, mobile-friendly web experience, promotions, and any related communications we send you.

2. Information We Collect

We collect different types of information to run the platform smoothly, verify your identity, process your transactions, and improve your overall experience. Here is what that includes:

Account Registration Data: When you register on Nova Patti, we ask for your full name, date of birth, email address, phone number, and a username. This is standard for any online gaming platform and helps us confirm you meet the minimum age requirement of 18 years.

Verification Documents: For account verification and responsible gaming purposes, we may ask for a copy of your CNIC (Computerised National Identity Card) or other government-issued identity documents. This is to confirm your identity and ensure we are serving genuine adult users.

Payment Information: When you deposit or withdraw using JazzCash, Easypaisa, Raast, bank transfers, or mobile wallets, we record transaction references, amounts (in PKR), and timestamps. We do not store your full payment credentials — that is handled by our secure payment partners.

Usage Data: We automatically collect information about how you interact with the platform — the games you play, pages you visit, session durations, and device/browser information. This helps us personalise your experience and fix bugs faster.

Communication Data: If you contact our support team via live chat or email, we keep a record of those conversations for quality assurance and to resolve disputes fairly.

  • IP address and approximate location (city/region level only)
  • Device type, operating system, and browser version
  • Referral source (how you found Nova Patti)
  • Cookies and session identifiers (see our Cookie section below)

3. How We Use Your Information

Every piece of data we collect has a clear reason behind it. We do not collect information just because we can — that is not how we operate. Here is how your data is actually used at Nova Patti:

  • Account Management: To create and maintain your account, process logins, and keep your profile accurate.
  • Transaction Processing: To handle deposits and withdrawals in PKR through supported payment channels like JazzCash, Easypaisa, Raast, and bank transfers.
  • Customer Support: To respond to your queries, resolve disputes, and follow up on complaints in a timely manner.
  • Personalisation: To recommend games, promotions, and sports betting options that match your interests — whether that is PSL Cricket, T20 internationals, Live Casino, or Slots.
  • Security and Fraud Prevention: To detect suspicious activity, prevent unauthorised access, and keep the platform safe for everyone.
  • Platform Improvement: To analyse usage patterns and fix technical issues, making Nova Patti faster and more reliable for Pakistani users.
  • Promotional Communications: To send you bonus offers, new game alerts, and special promotions — but only if you have opted in. You can unsubscribe anytime.
  • Responsible Gaming: To monitor gaming patterns and support players who want to set limits or take breaks. Your safety always comes first.

4. Cookies and Tracking Technologies

Like every modern website, Nova Patti uses cookies — small text files stored in your browser — to make the platform work properly. Here is an honest breakdown of what cookies we use and why:

Essential Cookies: These are strictly necessary for the website to function. They keep you logged in, remember your language preference, and manage your session securely. You cannot opt out of these without affecting how the site works.

Performance Cookies: These help us understand how visitors use Nova Patti — which pages are popular, where users drop off, and how fast the platform loads on different devices. All data collected this way is anonymous and aggregated.

Preference Cookies: These remember your settings — like your preferred game categories or notification preferences — so you do not have to re-configure everything every time you visit.

What We Do NOT Do: We do not use third-party advertising trackers or sell cookie data to advertisers. Our cookies are for running a better platform, not for building advertising profiles on you.

You can manage or delete cookies through your browser settings at any time. Just note that disabling essential cookies may affect your ability to use certain features of Nova Patti.

5. Data Sharing and Third Parties

Nova Patti does not sell, trade, or rent your personal information to third parties for marketing purposes — full stop. However, to run the platform effectively, we do work with a limited number of trusted service providers:

  • Payment Processors: JazzCash, Easypaisa, Raast, and our bank transfer partners receive only the transaction data needed to process your deposit or withdrawal.
  • Game Providers: Our Casino, Fish Games, and Sports Betting game providers may receive a pseudonymous player ID to support fair gameplay and technical performance. They do not receive your name or contact details.
  • Analytics Services: We use privacy-compliant analytics tools to understand platform performance. These tools receive anonymised, aggregated data only.
  • Legal Requirements: If required by law or to protect the rights and safety of our users and platform, we may disclose certain information to appropriate authorities.

All third-party partners are contractually required to protect your data and use it only for the specific purposes for which it was shared. We take vendor privacy standards seriously.

6. Data Retention

We keep your personal data only for as long as it is genuinely needed. Here is our general approach:

  • Active Accounts: Your data is retained for the full duration of your account. If your account becomes inactive for an extended period, we may reach out before any data is archived.
  • Closed Accounts: After you close your Nova Patti account, we retain certain records (transaction history, identity verification records) for a reasonable period as required for legal and financial record-keeping purposes.
  • Support Conversations: Customer support logs are typically kept for 12 months, unless they relate to an unresolved dispute or formal complaint.
  • Marketing Data: If you unsubscribe from promotional communications, we remove your marketing preferences promptly — though your account data remains separate.

When data is no longer needed and retention periods have passed, we securely delete or anonymise it so it cannot be traced back to you.

7. Your Rights as a User

We believe you should have real control over your own data. Here are the rights you have when you use Nova Patti:

  • Right to Access: You can request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe.
  • Right to Correction: If any information we hold is inaccurate or out of date, you can ask us to correct it. You can also update many details directly from your account settings.
  • Right to Deletion: You can request that we delete your personal data. We will honour this where we are not legally required to retain it.
  • Right to Opt Out: You can opt out of promotional communications at any time via your account preferences or by contacting our support team.
  • Right to Restriction: In certain situations, you can ask us to limit how we process your data while a complaint or query is being resolved.

To exercise any of these rights, simply contact our support team using the email address listed in the footer below. We aim to respond to all data-related requests within 7 working days.

8. Minors and Age Restriction

Nova Patti is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. During registration, we ask for your date of birth and may request identity verification to confirm you meet this requirement.

If we discover that a minor has created an account, we will immediately suspend that account and delete the associated personal data. If you believe a minor may be using our platform, please contact us right away so we can investigate and act promptly.

We encourage parents and guardians to use available parental control tools and to have open conversations about responsible online behaviour with younger family members. 18+

9. Data Security

Keeping your data safe is something we invest in seriously. Nova Patti uses a combination of technical and organisational security measures to protect your personal information from unauthorised access, loss, or misuse.

  • SSL/TLS encryption for all data transmitted between your device and our servers
  • Secure, access-controlled data storage with regular security audits
  • Two-factor authentication options for your account login
  • Staff access to personal data is strictly limited on a need-to-know basis
  • Regular monitoring for suspicious activity and potential data breaches

While we take every reasonable precaution, no system connected to the internet can guarantee 100% security. We recommend you also take steps on your end — use a strong, unique password for your Nova Patti account, and never share your login credentials with anyone.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time — as our platform grows, regulations evolve, or we introduce new features. When we make meaningful changes, we will notify you clearly, either via email or through a notice on the Nova Patti platform.

The "Last Updated" date at the top of this page always reflects when the most recent revision was made. We encourage you to review this policy periodically so you stay informed about how your data is being handled.

Continued use of Nova Patti after a policy update means you accept the revised terms. If you disagree with any changes, you have the right to close your account and request deletion of your data.

11. Contact Us

Have a question about this Privacy Policy or want to exercise any of your data rights? Our team is happy to help. Reach out to us at:

[email protected]

We aim to respond to all privacy-related enquiries within 7 working days. For general platform support, you can also visit our FAQ page.

Our Commitments

  • No selling of your data
  • Encrypted transactions in PKR
  • 18+ strict age verification
  • Opt-out marketing anytime
  • 7-day data request response
  • Transparent policy updates

Need Help?

Our support team is available to answer any privacy questions or concerns you may have about your Nova Patti account.

Visit FAQ Page

Ready to Play Safe with Nova Patti?

Join thousands of players across Pakistan who trust Nova Patti for Cricket betting, Live Casino, PSL action, and more — all backed by a platform that genuinely cares about your privacy.